About the warranty

Terms & Conditions Clarity 
  • Offer is only valid through a Clarity 2020 Approved Optometrist, within New Zealand.
  • Offer applicable only on prescription glasses.
  • Programme runs continuously.
  • Voucher must be downloaded.
  • Warranty can be upgraded to 24 months (total warranty period) for a nominal cost.
  • Agree to terms of data use (note current Privacy Act).
  • One pair of glasses per voucher.
  • Retail purchase of glasses inclusive of prescription lens must be between NZ$125 & NZ$3,000 inclusive of GST.
  • To obtain voucher you must apply online at the www.freeeyewarranty.co.nz
  • Terms of warranty as stated on the website www.clarity2020.com
  • Voucher cannot be redeemed for cash or alternative.
  • Disclaimer, Clarity 2020 Limited (“Clarity”) does not cover changes to your prescription or personal request to change prescribed glasses purchased.
  • Eye examinations are not and do not form part of this offer.
  • Clarity is exempt from any manufacturer’s defects either lens, coatings or lenses.
  • Purchasers are accountable for their own choice of glasses or lenses/coatings.
  • This warranty product does not in any way affect your statutory rights (New Zealand)

This warranty will pay for:

  • Accidental damage to your glasses during the period of the warranty.
  • Repair costs if your glasses are damaged as a result of an accident or wear and tear not already covered by the manufacturer’s guarantee, unless otherwise excluded under this warranty.
  • Repairs undertaken on your glasses or any replacement pair of glasses provided under the terms and conditions of your warranty will be covered for accidental damage during the period of the warranty.
  • In the event that your glasses cannot be repaired, where possible they will be replaced with an identical pair of glasses. Should an identical pair of glasses not be available we will, at our sole discretion, replace them with a pair of glasses of comparable specification up to the same value.
  • Worldwide cover for up to sixty (60) days in anyone trip.
  • Vandalism and theft, of your glasses.
  • If your glasses were purchased as part of a free second pair promotion, we will only pay for the second pair if you buy or have bought two (2) Clarity by 20/20 eyewear warranties.

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